June 2025
One of the most common questions we hear from physicians, clinic staff and patients is:
“Why isn’t this covered by insurance?”
The truth is, many compounded medications aren’t billable through insurance, even when they’re medically necessary. But that doesn’t mean patients are out of options—or that these treatments are out of reach.
At Massey Drugs, we’re committed to making compounded medications as affordable, transparent, and accessible as possible. Our team works with prescribers and patients to ensure everyone understands what to expect—and how to move forward confidently.
“We never want cost confusion to get in the way of patient care. Our goal is to be upfront, supportive, and solutions-focused—whether that means exploring alternatives, adjusting formulations, or helping the patient feel confident in their decision.”
Why Insurance Often Doesn’t Cover Compounds
- Compounded medications are customized for individual patients, not mass-produced.
- Most are not assigned NDCs or formulary codes required for insurance billing.
- Even when covered, plans may deny claims or apply the full cost to the patient’s deductible.
How We Support Prescribers and Patients
- Clear pricing upfront – No surprises. Providers and patients can request price sheets before prescribing.
- Patient education – We explain cost, options, and usage instructions clearly by phone, text, or mail.
- Alternative recommendations – If the original formulation is cost-prohibitive, we can often suggest a more affordable compound without compromising care.
Let’s Make It Easy
If you’re unsure what a compounded therapy will cost—or want to set expectations with your patients before prescribing—just reach out.
Call us at 833.540.3500 or visit our Practitioner Portal to download Rx blanks and current price lists:
